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Terms of Service

Rungate Effective Date: February 24, 2026 Last Updated: February 24, 2026

These Terms of Service (the "Agreement" or "Terms") constitute a legally binding agreement between MystLabs Inc., a Delaware corporation ("Company," "we," "us," or "our"), and you ("Customer," "you," or "your") governing your access to and use of the Rungate platform, APIs, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.

If you are accessing the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, and "you" refers to that organization.

1. Definitions

  • "Account" means the account you create to access and use the Services.
  • "API" means the application programming interface(s) provided by the Company that enable Customers to submit Input to Models and receive Output.
  • "Content" means any data, text, images, audio, video, code, or other material.
  • "Customer Data" means all Input, Output, and any other Content you submit to or generate through the Services.
  • "Fine-Tuned Model" means a Model that has been customized using Customer Data through the Company's fine-tuning services.
  • "Hosted Model" means a Model uploaded by Customer and deployed on the Company's infrastructure.
  • "Input" means text, images, documents, or other data you submit to a Model via the Services.
  • "Model" means any AI/ML computational model made available through the Services, whether provided by the Company, a third party, or the Customer.
  • "Output" means any response, result, or generated content produced by a Model in response to your Input.
  • "Order Form" means a written or electronic ordering document or online checkout process specifying the Services purchased, pricing, and other applicable terms.
  • "Platform" means the Company's web interface, APIs, SDKs, and all related infrastructure and software used to deliver the Services.
  • "Third-Party Model" means any Model developed or owned by a third party and made available through the Services.
  • "Usage Data" means aggregated, de-identified data about how the Services are accessed and used, including system logs, performance metrics, request volumes, and latency statistics.

2. Services

2.1 Scope. The Company provides the following services (as further described in applicable documentation and Order Forms):

  • Inference API: Access to hosted AI Models via REST APIs for text, image, audio, and multimodal generation.
  • Fine-Tuning: Tools and compute resources to customize Models using Customer-provided training data.
  • Model Hosting: Infrastructure for Customers to upload, deploy, and serve their own Models.

2.2 Service Modifications. The Company may modify, update, or discontinue any feature or model available through the Services at any time, with or without notice, including changes to model availability, API behavior, rate limits, and supported modalities. The Company will use reasonable efforts to communicate material changes via email or the Platform dashboard, but assumes no obligation to provide advance notice of any specific duration. Model availability on inference API platforms is inherently dynamic and subject to third-party licensing, hardware availability, and operational factors outside the Company's control.

2.3 Service Level. Unless expressly stated in a separate written agreement or Order Form, the Company makes no uptime, availability, or performance guarantees. Enterprise SLA terms, if applicable, are set forth in a separate written agreement.

2.4 Third-Party Models. Certain Models available through the Services are owned and licensed by third parties. Your use of Third-Party Models is subject to both these Terms and the applicable third-party model license (a list of model-specific terms is available in our documentation). In the event of a conflict between these Terms and a third-party model license with respect to the model, the model license controls.

2.5 Beta Services. The Company may make pre-release or beta features available. Such features are provided "as is," may be discontinued at any time, and are excluded from any applicable service level commitments.

2.6 Rate Limits and Fair Use. The Company may impose rate limits, throughput caps, concurrency limits, or other usage controls on a per-account or per-API-key basis at any time to protect platform stability and ensure equitable access for all users. The applicable limits, if any, are described in the documentation or your Account dashboard. The Company reserves the right to throttle, queue, or reject requests that exceed applicable limits, without liability.

3. Account Registration and Security

3.1 Eligibility. You must be at least eighteen (18) years of age to create an Account. By registering, you represent that you meet this requirement and that all registration information you provide is accurate, complete, and current.

3.2 Account Credentials. You are responsible for maintaining the confidentiality of your API keys, passwords, and all other Account credentials. You agree to notify us immediately at contact@rungate.ai upon discovering any unauthorized use of your Account or any other security breach. The Company will not be liable for any loss or damage arising from your failure to comply with this obligation.

3.3 Account Responsibility. You are responsible for all activities that occur under your Account, including by any employees, contractors, or agents you authorize to access the Services on your behalf.

4. Customer Data and Data Usage Policy

4.1 Ownership. As between you and the Company, you retain all ownership rights in and to your Customer Data, including your Input and Output.

4.2 License to Provide Services. By submitting Customer Data to the Services, you grant the Company a limited, non-exclusive, worldwide license to access, process, transmit, cache, and store your Customer Data solely as necessary to provide the Services to you in accordance with these Terms. This license terminates upon deletion of your data or termination of your Account, subject to retention periods described below.

4.3 No Training by Default. The Company will not use your Input or Output to train, fine-tune, or otherwise improve its own AI models or services without your explicit opt-in consent. By default, your data is used solely to fulfill your API requests. This commitment applies to MystLabs' own models; when you use Third-Party Models, your Input is transmitted to the applicable third-party provider, and MystLabs does not authorize those providers to use your data for training purposes, but cannot control or guarantee their data handling practices.

4.4 Opt-In Data Contribution. You may choose to contribute your Input and Output to help improve the Company's models and services. To enable this, contact us at contact@rungate.ai or submit a request through our support portal; opt-in is off by default and requires explicit written authorization. This applies prospectively; it does not affect data processed prior to enabling it. You may withdraw consent at any time by contacting contact@rungate.ai; withdrawal applies to data processed after the request is confirmed.

4.5 Data Retention. The Company retains Customer Data as follows, unless you have enabled Zero Data Retention (Section 4.6):

  • Request logs: Up to thirty (30) days for debugging, safety monitoring, and fraud prevention.
  • Model outputs: Not persistently stored beyond the API response, unless you opt into logging features.
  • Account and billing data: Retained for the period required by applicable law or as necessary for business purposes.

4.6 Zero Data Retention (ZDR). Enterprise customers may request a Zero Data Retention configuration, under which Input and Output are not stored beyond the duration needed to fulfill the request. ZDR terms are set forth in a separate addendum.

4.7 Usage Data. The Company may collect and use aggregated, de-identified Usage Data to monitor platform performance, detect abuse, improve the Services, and develop new features. Usage Data does not identify individual Customers and is not Customer Data.

4.8 Fine-Tuning Data. When you use fine-tuning services, the training data you provide is used solely to create your Fine-Tuned Model and is not shared with other customers or used to train general-purpose models without your explicit opt-in consent under Section 4.4. Your rights in any Fine-Tuned Model derived from a Third-Party Model are additionally subject to and limited by the applicable third-party model license; in the event of a conflict, the third-party model license controls.

5. Customer Responsibilities

5.1 Compliance. You are solely responsible for ensuring that your use of the Services complies with all applicable laws, regulations, and third-party rights, including export control laws, data protection laws, and the terms of any Third-Party Models you use.

5.2 Content Responsibility. You are solely responsible for your Customer Data and the legality, accuracy, and appropriateness of all Input you submit to the Services. You represent and warrant that:

  • You have all necessary rights, licenses, and permissions in and to your Input;
  • Your Input does not violate any applicable law or infringe any third-party rights;
  • Your use of the Output complies with these Terms and all applicable laws.

5.3 AI Output Acknowledgment. You acknowledge that Outputs are generated by AI models and may be inaccurate, incomplete, or inappropriate. You are responsible for independently verifying any Output before relying on it for any purpose, including legal, medical, financial, or safety-critical decisions.

5.4 Output Non-Uniqueness. You acknowledge that the same or similar Input submitted by different users may produce identical or substantially similar Output. The Company makes no representation that any Output is unique to you. You should not assume that Output is exclusive or constitutes original expression solely attributable to your prompts.

6. Prohibited Uses

You agree not to use the Services to:

  1. Violate any applicable federal, state, local, or international law or regulation;
  2. Generate, transmit, or distribute any Content that is unlawful, defamatory, obscene, harmful to minors, harassing, threatening, or that promotes violence, terrorism, or self-harm;
  3. Infringe or misappropriate any intellectual property rights, privacy rights, or other third-party rights;
  4. Generate synthetic or deceptive Content intended to deceive, defraud, or manipulate individuals (including deepfakes used for non-consensual purposes);
  5. Develop or train competing AI products or services using the Services or the Company's proprietary models;
  6. Reverse engineer, decompile, disassemble, or attempt to derive source code, model weights, or underlying algorithms from the Services;
  7. Circumvent, disable, or otherwise interfere with any security features, access controls, rate limits, or usage restrictions;
  8. Introduce or transmit malware, viruses, Trojan horses, or other harmful code;
  9. Scrape, harvest, or systematically extract data from the Services beyond normal API usage;
  10. Resell, sublicense, or redistribute access to the Services without the Company's prior written consent;
  11. Submit or process any Content that is subject to heightened regulatory protection (such as PHI under HIPAA, classified government information, or payment card data) unless you have entered into a separate written agreement with the Company covering such use;
  12. Use the Services in connection with autonomous weapons systems, mass surveillance, or any application that could directly cause significant physical harm;
  13. Impersonate any person or entity or misrepresent your affiliation with any person or entity;
  14. Use the Services for any purpose that violates the acceptable use policies of any applicable Third-Party Model.

The Company reserves the right to update this list of prohibited uses at any time to address new risks or regulatory requirements.

7. Fees and Payment

7.1 Pricing; Dynamic Rates.

(a) Pay-as-you-go Usage. Usage-based fees are charged at the rates displayed on the Company's pricing page or Account dashboard at the time each request is received and processed. Rates may change at any time, including on a daily basis, and updated rates are effective immediately upon posting. Rate changes apply only to usage occurring after the effective time of the change; they do not affect requests already processed.

(b) Subscriptions, Committed Spend, and Order Forms. If you purchase Services under an Order Form or subscription plan, the pricing and notice terms in that Order Form govern for the covered Services during the applicable term. The Company will provide at least thirty (30) days' prior notice of material increases to recurring subscription fees, unless a shorter period is required by applicable law.

(c) Billing Methodology. For inference API usage, fees are calculated based on token counts, compute units, or other metrics as described in the applicable documentation. Token and usage counts are determined by the Company's systems and are final absent manifest error. Requests that fail due to a system error on the Company's side will not be charged. Requests that fail due to content policy violations, invalid inputs, or errors on your side may be charged for compute consumed up to the point of failure. The Company reserves the right to revise its billing methodology with reasonable notice.

7.2 Prepaid Credits.

(a) Nature of Credits. Prepaid credits are a unit of account used to access the Services. Credits are not legal tender, have no cash value, are non-transferable, and may not be redeemed for cash except as expressly provided herein or required by applicable law.

(b) No Expiry. Credits do not expire, except where required by applicable law or regulation. The Company reserves the right to remove credits associated with fraudulent activity, unauthorized chargebacks, billing errors, or credits issued by mistake.

(c) Effect of Termination on Credits. If the Company terminates the Services or your Account without cause, the Company will use reasonable efforts to allow you a period of at least thirty (30) days to consume remaining credits, or at its option, refund the face value of unconsumed credits to the original payment method. Any such refund is subject to: (i) deduction of applicable payment processing fees; (ii) completion of fraud and chargeback verification; and (iii) your Account being in good standing with no outstanding disputes or violations at the time of termination. If the Company terminates your Account for cause (including violation of these Terms or applicable law), any remaining credits may be forfeited to the extent permitted by applicable law. You are responsible for consuming any credits prior to voluntary Account closure; no refund is owed upon self-initiated termination except as required by law.

(d) Legal Compliance. Notwithstanding the foregoing, the Company reserves the right to modify, suspend, or liquidate credits to the extent required by applicable unclaimed property laws, tax regulations, or other legal or regulatory obligations.

7.3 Automatic Replenishment. If you enable automatic replenishment, your designated payment method will be charged when your credit balance falls below a threshold you set. You authorize the Company and its payment processors to charge your payment method accordingly.

7.4 Taxes. All fees are exclusive of applicable taxes (including VAT, GST, sales tax, and withholding taxes). You are solely responsible for paying all such taxes, except for taxes based on the Company's net income.

7.5 Non-Refundable. All fees and prepaid credits are non-refundable, except: (a) as expressly provided in Section 7.2(c) upon Company-initiated termination without cause; (b) as required by applicable law; or (c) as expressly stated in an applicable Order Form.

7.6 Billing Disputes. If you believe any charge is incorrect, you must notify the Company in writing within thirty (30) days of the charge appearing in your Account. Failure to raise a dispute within this window constitutes your acceptance of the charge. Disputed amounts must be described in reasonable detail; the Company will investigate and respond within a reasonable time. Undisputed portions of any invoice remain due and payable.

7.7 Suspension for Non-Payment. The Company may suspend your access to the Services if your payment is overdue by five (5) or more days after written notice.

8. Intellectual Property

8.1 Company IP. The Company and its licensors exclusively own all right, title, and interest in and to the Platform, the Services, all associated software, models, APIs, documentation, and all intellectual property rights therein. These Terms do not transfer any ownership of Company IP to you.

8.2 License to You. Subject to your compliance with these Terms and timely payment of applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services solely for your internal business or personal purposes during the term of this Agreement.

8.3 Customer IP. You retain all ownership rights in your Customer Data. The Company claims no ownership over your Input, Output, Fine-Tuned Models, or Hosted Models.

8.4 Fine-Tuned and Hosted Models. Fine-Tuned Models you create using your own data are your property and are accessible only to your Account. You are responsible for maintaining your own copies. The Company may delete Fine-Tuned Models or Hosted Models upon termination of your Account, for violations of these Terms, or with reasonable notice for operational reasons. Your rights in any Fine-Tuned Model derived from a Third-Party Model are subject to and limited by the applicable third-party model license.

8.5 Feedback. If you provide suggestions, feedback, or ideas about the Services ("Feedback"), you grant the Company a perpetual, worldwide, irrevocable, royalty-free license to use, reproduce, modify, and incorporate that Feedback into its products and services without any obligation to you.

8.6 Trademarks. Each party's trademarks, logos, and trade names remain the sole property of that party. Neither party may use the other's trademarks without prior written consent, except that the Company may list your name as a customer on its website or in marketing materials unless you notify us otherwise in writing.

9. Confidentiality

9.1 Obligations. Each party (the "Receiving Party") agrees to hold in strict confidence any non-public, proprietary, or confidential information disclosed by the other party (the "Disclosing Party") under these Terms ("Confidential Information"), and to use it solely to perform obligations or exercise rights under these Terms. Each party will protect the other's Confidential Information using at least the same degree of care it uses to protect its own confidential information, but no less than reasonable care.

9.2 Exclusions. Confidential Information does not include information that: (a) is or becomes publicly known through no breach of these Terms; (b) was rightfully known to the Receiving Party without restriction before disclosure; (c) is rightfully received from a third party without restriction; or (d) is independently developed by the Receiving Party without use of Confidential Information.

9.3 Compelled Disclosure. The Receiving Party may disclose Confidential Information if required by law or court order, provided it gives the Disclosing Party prompt written notice (to the extent legally permitted) and cooperates with the Disclosing Party's efforts to seek a protective order.

10. Privacy and Data Protection

Your use of the Services is also governed by the Company's Privacy Policy, available at https://rungate.ai/privacy, which is incorporated into these Terms by reference. By using the Services, you consent to the data practices described in the Privacy Policy.

Data Processing Agreement. If you are subject to the EU General Data Protection Regulation (GDPR), the UK GDPR, or other applicable data protection law that requires a data processing agreement between a controller and a processor, and you submit personal data to the Services, you may request the Company's standard Data Processing Agreement (DPA) by contacting contact@rungate.ai. The DPA, once executed, is incorporated into and forms part of this Agreement. If no DPA has been signed, you represent that you will not submit personal data to the Services in a manner that would require one under applicable law, or that you have an alternative lawful basis for such processing.

11. Term and Termination

11.1 Term. This Agreement commences on the date you first access the Services or accept these Terms and continues until terminated in accordance with this Section.

11.2 Termination by You. You may terminate your Account at any time by following the account closure process in your Account settings or by contacting contact@rungate.ai. Termination does not entitle you to a refund of any prepaid fees.

11.3 Termination or Suspension by Company. The Company may, without prior notice and without liability, immediately suspend or terminate your access to the Services if:

  • You materially breach these Terms and fail to cure the breach within ten (10) days of written notice (or immediately for breaches that cannot be cured or that pose a security or legal risk);
  • Your use of the Services creates a credible risk of harm or legal liability to the Company, other users, or third parties;
  • You become insolvent, make an assignment for the benefit of creditors, or become subject to bankruptcy or insolvency proceedings;
  • Continuation of Services is required to be ceased by applicable law or regulatory requirement.

11.4 Effect of Termination. Upon termination: (a) all licenses granted to you immediately terminate; (b) you must cease all use of the Services; (c) the Company may delete your Customer Data in accordance with its data retention policy; and (d) any accrued payment obligations survive. Sections 4.1, 8, 9, 12, 13, 14, 15, and 16 survive termination of this Agreement.

12. Warranties and Disclaimers

12.1 Mutual Representations. Each party represents that it has the legal authority to enter into this Agreement.

**12.2 DISCLAIMER. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ACCURACY. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS. THE COMPANY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, RELIABILITY, OR APPROPRIATENESS OF ANY OUTPUT GENERATED BY ANY MODEL. THE COMPANY MAKES NO GUARANTEES REGARDING UPTIME, THROUGHPUT, LATENCY, OR THE CONTINUED AVAILABILITY OF ANY PARTICULAR MODEL. YOUR USE OF THE SERVICES AND ANY OUTPUT IS ENTIRELY AT YOUR OWN RISK. Any service level, uptime commitment, or performance guarantee, if applicable, will be set forth exclusively in a separate written Enterprise Agreement or Order Form signed by both parties, and will not be implied by these Terms.

13. Indemnification

13.1 By Customer. You agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Data; (b) your use of the Services in violation of these Terms or applicable law; (c) your violation of any third-party rights, including intellectual property rights or privacy rights; or (d) your breach of any representation or warranty in these Terms.

13.2 No Company Indemnification. The Company does not provide any indemnification to Customer under these standard Terms. IP indemnification or other Company indemnity obligations, if any, are available only under a separately negotiated Enterprise Agreement.

13.3 Procedure. You must promptly notify the Company in writing of any claim for which indemnification may be sought and cooperate reasonably in its defense. The Company reserves the right, at its own expense, to assume control of the defense of any such claim.

14. Limitation of Liability

14.1 EXCLUSION OF CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY.

14.2 AGGREGATE CAP. EXCEPT FOR (A) YOUR PAYMENT OBLIGATIONS, (B) YOUR INDEMNIFICATION OBLIGATIONS UNDER SECTION 13.1, OR (C) DAMAGES ARISING FROM A PARTY'S GROSS NEGLIGENCE, FRAUD, OR WILLFUL MISCONDUCT, THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU ARISING OUT OF OR IN CONNECTION WITH THESE TERMS WILL NOT EXCEED THE GREATER OF: (I) THE TOTAL FEES ACTUALLY PAID BY YOU TO THE COMPANY DURING THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE INCIDENT GIVING RISE TO THE CLAIM; OR (II) FIVE HUNDRED DOLLARS ($500 USD). FOR CLARITY, THE COMPANY DOES NOT ASSUME ANY INDEMNIFICATION OBLIGATIONS UNDER THESE STANDARD TERMS; ANY COMPANY INDEMNIFICATION, IF APPLICABLE, WILL BE GOVERNED SOLELY BY THE TERMS AND CAPS SET FORTH IN A SEPARATELY EXECUTED ENTERPRISE AGREEMENT OR ORDER FORM.

14.3 Essential Basis. The parties acknowledge that the limitations of liability in this Section reflect a reasonable allocation of risk and are an essential basis of the bargain between the parties.

15. Dispute Resolution and Governing Law

15.1 Governing Law. These Terms and any dispute arising from them will be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict-of-law rules.

15.2 Informal Resolution. Before filing any formal legal proceeding, the parties agree to attempt in good faith to resolve any dispute by providing written notice describing the dispute to the other party. The parties will have thirty (30) days from the date of such notice to attempt to resolve the dispute informally.

15.3 Binding Arbitration. If the parties cannot resolve the dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by JAMS in accordance with its then-current Comprehensive Arbitration Rules and Procedures. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. The seat of arbitration shall be San Francisco, California, USA.

15.4 Arbitration Opt-Out. You may opt out of the binding arbitration provision in this Section 15.3 by sending a written notice to contact@rungate.ai within thirty (30) days of the date you first access the Services or accept these Terms (whichever is earlier). Your notice must include your name, Account email address, and a clear statement that you elect to opt out of arbitration. If you opt out, disputes will be resolved in the courts specified in Section 15.7, and the class action waiver in Section 15.5 will still apply to the fullest extent permitted by law.

15.5 Class Action Waiver and Individual Relief Only. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. ALL DISPUTES MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM. THE ARBITRATOR MAY NOT AWARD RELIEF THAT BENEFITS INDIVIDUALS OR ENTITIES NOT A PARTY TO THE ARBITRATION.

15.6 Jury Trial Waiver. TO THE EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.

15.7 Exceptions. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm, including in connection with a breach of confidentiality or intellectual property obligations.

16. Export Controls and Sanctions Compliance

You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to a U.S. government embargo or that has been designated as a "terrorist supporting" country, and that you are not listed on any U.S. government list of prohibited or restricted parties. You agree not to export, re-export, or transfer access to the Services in violation of applicable U.S. export control laws or any other applicable laws.

17. Copyright Policy (DMCA)

The Company respects intellectual property rights. If you believe that Content available through the Services infringes your copyright, please submit a notice to our designated DMCA agent at contact@rungate.ai containing: (a) a physical or electronic signature of the copyright owner or authorized agent; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the allegedly infringing material and its location; (d) your contact information; (e) a statement that you have a good faith belief that use of the material is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and you are the copyright owner or authorized to act on the owner's behalf. The Company will respond to valid DMCA notices in accordance with 17 U.S.C. § 512.

18. General Provisions

18.1 Entire Agreement. These Terms, together with any applicable Order Forms, the Privacy Policy, and any other documents incorporated herein by reference, constitute the entire agreement between you and the Company regarding the Services and supersede all prior and contemporaneous proposals, representations, agreements, and communications, whether written or oral.

18.2 Amendments. The Company reserves the right to modify these Terms at any time. For material changes, the Company will use reasonable efforts to provide at least thirty (30) days' advance notice via email or prominent notice on the Platform, except that no advance notice is required where the Company reasonably determines that immediate modification is necessary for security, legal compliance, prevention of abuse, or due to changes in third-party licensing or model availability. Your continued use of the Services after the effective date of any modification constitutes your acceptance of the updated Terms.

18.3 Waiver. No failure or delay by either party in exercising any right under these Terms will operate as a waiver of that right. Waivers must be in writing and signed by an authorized representative to be effective.

18.4 Severability. If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

18.5 Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder, whether by operation of law or otherwise, without the Company's prior written consent. The Company may assign these Terms without consent in connection with a merger, acquisition, or sale of all or substantially all of its assets. Any attempted assignment in violation of this Section is null and void. These Terms bind and inure to the benefit of the parties and their respective permitted successors and assigns.

18.6 No Agency. Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between the parties. Neither party has authority to bind the other party or incur obligations on the other party's behalf.

18.7 Force Majeure. Neither party will be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government actions, power failures, internet or telecommunications disruptions, cyberattacks, or labor disputes. The affected party will promptly notify the other party and use reasonable efforts to mitigate the impact.

18.8 Notices. Legal notices under these Terms must be in writing and will be deemed given when: (a) delivered personally; (b) sent by certified mail, return receipt requested; or (c) sent by email with confirmation of receipt. Notices to the Company should be sent to contact@rungate.ai, or by mail to MystLabs Inc., Attn: Legal, 2261 Market Street, STE 22655, San Francisco, CA 94114, USA. Notices to you will be sent to the email address associated with your Account.

18.9 No Third-Party Beneficiaries. These Terms are for the sole benefit of the parties and their respective permitted successors and assigns. Nothing herein creates any third-party beneficiary rights.

18.10 Headings. Section headings are for convenience only and have no legal or contractual effect.

18.11 Counterparts. These Terms may be accepted electronically, and electronic acceptance has the same legal effect as a handwritten signature.

19. Contact

For questions about these Terms, please contact:

MystLabs Inc. Attn: Legal Department 2261 Market Street, STE 22655 San Francisco, CA 94114 USA Email: contact@rungate.ai Website: https://rungate.ai

These Terms of Service were last updated on February 24, 2026.